Refund Policy

Orion RFX Refund & Cancellation Policy

At Orion RFX, we want you to be 100% confident in your tools. That is why we provide a full 30-day free trial on all monthly plans, allowing you to evaluate our scripts before any payment is processed.

1. Monthly Subscriptions

  • 30-Day Free Trial: You may cancel at any time during your 30-day trial at no cost. You will not be charged.

  • 14-Day Cooling-Off Period: After your first payment is processed, you have a 14-day window to request a full refund if you change your mind.

  • Ongoing Billing: After the initial 14-day window of your first paid month, all payments are non-refundable. You can cancel at any time to stop future billing.

2. Lifetime Access

  • Refund Window: All Lifetime purchases include a 14-day cooling-off period. If you are not satisfied with the product, you may request a full refund within 14 days of purchase.

  • Final Sale: After 14 days, Lifetime Access is considered a final sale as it provides permanent access to our digital intellectual property.

3. How to Cancel

We make managing your subscription easy through our self-service portal:

  1. Log in to your account on our website.

  2. Click on "Manage Subscriptions" (powered by Appstle).

  3. Select your active subscription and click "Cancel Subscription."

  4. You will receive an automated email confirming your cancellation immediately.

4. Contact Us

If you are within your 14-day refund window or need technical assistance, please reach out to our support team at rsupplystores@gmail.com or via the Contact Us page

--------------------------------------------------------------------------------------------------

Frequently Asked Questions

General

Do I really get a 30-day free trial? Yes. Every new monthly subscription begins with a full 30-day trial. You will not be charged a penny during this time, and you have full access to our professional scripts to ensure they fit your trading style.

Can I cancel my trial early? Absolutely. You can cancel at any point during the 30 days. You’ll keep access until the trial expires, and no payment will be processed.

Billing & Refunds

When am I charged? Your first payment is processed exactly 30 days after you start your trial. We’ll even send you a reminder email 3 days before this happens so there are no surprises.

What is the 14-day "Cooling-Off" period? In addition to the 30-day trial, we offer a 14-day refund window on your very first payment. If you decide the service isn't for you within those first 14 days of being a paid member, just email us for a full refund.

Can I get a refund for Lifetime Access? Yes. All Lifetime purchases include a 14-day refund window. After 14 days, the purchase is considered final.

Account Management

How do I cancel my subscription? We don’t make you jump through hoops. You can cancel yourself in seconds:

  1. Log in to your Orion RFX account.

  2. Click Manage Subscriptions (via our Appstle portal).

  3. Select Cancel. You will receive an instant confirmation email, and no further charges will occur.

What happens if I cancel mid-month? You will retain full access to your scripts and the member area until the end of your current billing cycle. We do not provide partial refunds for "unused" days in a month.

I have a technical issue—is that a reason for a refund? If our scripts are not functioning as described, please contact us immediately! Under the Consumer Rights Act, you are entitled to a fix or a replacement. If we can’t get it working for you, we will, of course, settle the matter fairly.

Orion RFX Refund & Cancellation Policy

At Orion RFX, we want you to be 100% confident in your tools. That is why we provide a full 30-day free trial on all monthly plans, allowing you to evaluate our scripts before any payment is processed.

1. Monthly Subscriptions

  • 30-Day Free Trial: You may cancel at any time during your 30-day trial at no cost. You will not be charged.

  • 14-Day Cooling-Off Period: After your first payment is processed, you have a 14-day window to request a full refund if you change your mind.

  • Ongoing Billing: After the initial 14-day window of your first paid month, all payments are non-refundable. You can cancel at any time to stop future billing.

2. Lifetime Access

  • Refund Window: All Lifetime purchases include a 14-day cooling-off period. If you are not satisfied with the product, you may request a full refund within 14 days of purchase.

  • Final Sale: After 14 days, Lifetime Access is considered a final sale as it provides permanent access to our digital intellectual property.

3. How to Cancel

We make managing your subscription easy through our self-service portal:

  1. Log in to your account on our website.

  2. Click on "Manage Subscriptions" (powered by Appstle).

  3. Select your active subscription and click "Cancel Subscription."

  4. You will receive an automated email confirming your cancellation immediately.

4. Contact Us

If you are within your 14-day refund window or need technical assistance, please reach out to our support team at rsupplystores@gmail.com or via the Contact Us page

--------------------------------------------------------------------------------------------------

Frequently Asked Questions

General

Do I really get a 30-day free trial? Yes. Every new monthly subscription begins with a full 30-day trial. You will not be charged a penny during this time, and you have full access to our professional scripts to ensure they fit your trading style.

Can I cancel my trial early? Absolutely. You can cancel at any point during the 30 days. You’ll keep access until the trial expires, and no payment will be processed.

Billing & Refunds

When am I charged? Your first payment is processed exactly 30 days after you start your trial. We’ll even send you a reminder email 3 days before this happens so there are no surprises.

What is the 14-day "Cooling-Off" period? In addition to the 30-day trial, we offer a 14-day refund window on your very first payment. If you decide the service isn't for you within those first 14 days of being a paid member, just email us for a full refund.

Can I get a refund for Lifetime Access? Yes. All Lifetime purchases include a 14-day refund window. After 14 days, the purchase is considered final.

Account Management

How do I cancel my subscription? We don’t make you jump through hoops. You can cancel yourself in seconds:

  1. Log in to your Orion RFX account.

  2. Click Manage Subscriptions (via our Appstle portal).

  3. Select Cancel. You will receive an instant confirmation email, and no further charges will occur.

What happens if I cancel mid-month? You will retain full access to your scripts and the member area until the end of your current billing cycle. We do not provide partial refunds for "unused" days in a month.

I have a technical issue—is that a reason for a refund? If our scripts are not functioning as described, please contact us immediately! Under the Consumer Rights Act, you are entitled to a fix or a replacement. If we can’t get it working for you, we will, of course, settle the matter fairly.